Delivered & Set Up - By selecting this service you should take note of the below:
All trees are handpicked by our team.
Delivery is to your front door only. For apartment blocks, delivery is to the foyer only.
Drivers will set up your tree for you.
Trees will be delivered on one of the dates you select at checkout, between 7am – 8pm.
You will receive a message at least 2 days before delivery with your 3-hour delivery window.
If you are not home, your tree will be left in a safe place, with the base cut and placed in a bucket of water. Please make every effort to be there for your delivery time.
We cannot offer a refund for the set up if you are not home when we deliver the tree.
Your tree will be netted where possible and taken out of the net for set up.
Trees do not come with stands. Make sure to add a stand to your cart if needed. 

Preparing for Setup Day
To make things smooth and stress-free, please have the following ready:
Tree stand: If you’re providing your own, ensure it’s set up and ready. (We’ll have spare stands available if yours doesn’t fit.)
Clear space: Please clear the area where you’d like the tree placed before we arrive.
 
Tips for choosing your tree’s spot: 
Avoid direct sunlight and air conditioning.
See our Tree Care page for more guidance.

Pro tip: Tree setup can be a little messy!
We recommend putting down an old bedsheet or picnic blanket if you’re concerned about your floors.
 
8ft Radiata Pine - The Show Stopper
Statement piece, best is open space and high ceilings, 1.7m - 2.0 wide.
Soft, long needles with a gentle festive scent.
Hardy, fast-growing, and a true holiday icon.
Fun fact: it’s originally from a small island off California, now thriving right here in Aussie soil.
 
See our Tree Care page for tips to keep your tree merry and bright all season.

Happiness guarantee: If you’re not happy with your tree, we’ll give you a full refund.

Christmas Extras:
Curbside tree pick-up in January – add it to your cart
Tree stand – add it to your cart